Help & contact

We are happy to help.

Questions about the app, trouble with your account, or an idea for a new feature? Reach us via live chat or email. We usually reply within one business day.

Live chat

Talk to us directly, without the detour through your inbox. Best for quick questions.

The chat only loads once you start it. It runs on our own server support.foxnook.app in the EU and sets cookies or local storage to keep track of your conversation.

Email

Prefer writing, with screenshots or log files attached? We read every message ourselves.

Write an email

support@foxnook.app

How we process support requests and the chat is described in our privacy policy.