foxnook Terms of Service
Last updated: 7th of August 2026
1. Provider and scope
1.1 The provider of the foxnook service (the “Service”) is:
FoxNook Software
Inh. Markus Keil
c/o POSTFLEX PFX-493-620
Emsdettener Straße 10
48268 Greven
Germany
Email: hello@foxnook.app
VAT ID: DE265836323
1.2 These Terms apply to your use of foxnook via the foxnook.app website, the foxnook web application and the foxnook app for iOS.
1.3 The Service is offered exclusively to consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (Section 13 of the German Civil Code, BGB). Use for commercial or professional purposes is not covered by this contract.
2. Contracting parties and sales channels
foxnook is offered through two separate channels. Which rules apply to payment, invoicing, cancellation and refunds depends on the channel through which you purchased your subscription.
2.1 Purchase via foxnook.app (web)
Your contracting party for the provision of the Service is FoxNook Software. The sale of the subscription and payment processing are handled by Stripe, which acts as the seller in its own name (merchant of record). In that capacity, Stripe handles invoicing, remittance of VAT, and the processing of refunds and chargebacks. You will receive your invoices from Stripe. Stripe’s terms apply additionally in this respect.
For questions about the Service, to cancel your subscription and to declare a withdrawal, please contact us. We will arrange any necessary refunds with Stripe.
2.2 Purchase via the Apple App Store (iOS)
If you purchase a subscription through the Apple App Store, the purchase contract for the subscription is concluded between you and Apple. Apple handles payment, invoicing, renewal, cancellation and refunds in accordance with its own terms. You manage and cancel the subscription in your Apple ID settings. In this case, these Terms govern the relationship between you and us with regard to your use of the Service itself.
2.3 In addition to these Terms, Apple’s Licensed Application End User License Agreement (Standard EULA) applies to your use of the iOS app, available at apple.com/legal/internet-services/itunes/dev/stdeula . In the event of a conflict between the Apple Standard EULA and these Terms, the Apple Standard EULA prevails with respect to the app licence.
3. Registration and user account
3.1 Using foxnook requires a user account. There is no entitlement to registration.
3.2 The contract for the free user account is concluded when we confirm your registration.
3.3 Users must be at least 16 years of age. Minors require the consent of a person with parental responsibility.
3.4 The information you provide on registration must be truthful and complete. Please update any changes in your account without delay.
3.5 You must keep your login credentials confidential and must not share them with third parties. Please notify foxnook immediately if you suspect unauthorised use.
3.6 As a rule, only one user account may be held per person.
4. Scope of the Service
4.1 foxnook is a service for managing, recording and organising your personal book collection and reading history. The specific range of functions is set out in the current service description at foxnook.app.
4.2 A subscription grants access to the full scope of the Service.
4.3 foxnook is provided on a continuous basis. We are entitled to further develop, change and adjust individual functions of the Service, provided that the contractually owed core scope is preserved and the change is reasonable for you. We will inform you of material changes with reasonable notice in advance.
4.4 In accordance with Section 327f BGB, we will provide you during the contract term with the updates necessary to keep the Service in conformity with the contract, including security updates, and will inform you about them.
4.5 foxnook is not a custody or archiving service. We recommend that you regularly back up the data you record using the export function.
5. Prices and payment
5.1 Current prices are set out in the price overview at foxnook.app or on the product page in the Apple App Store. All prices are final prices including statutory VAT.
5.2 The subscription fee is payable in advance for each billing period.
5.3 For the web channel, payment is processed via Stripe (Section 2.1). For the Apple App Store channel, payment is processed via your Apple ID.
5.4 Price changes. We are entitled to adjust prices for future billing periods. We will notify you of a price change in text form at least six weeks before it takes effect. In that case you have the right to terminate the contract with effect from the end of the current billing period, up until the change takes effect. We will draw your attention to this right separately in the notification. If you do not terminate, the new price applies from the following billing period.
5.5 If you default on a payment, we are entitled, after prior notice, to suspend access to the paid functions until the outstanding amount is settled.
6. Term, renewal and cancellation
6.1 The minimum term of the subscription is one month, starting on the day the contract is concluded.
6.2 The subscription renews automatically for successive one-month periods unless cancelled beforehand.
6.3 The subscription may be cancelled at any time with effect from the end of the current billing period. No notice period applies.
6.4 How to cancel.
- Web: via the account settings in the Service, or via the “Cancel contracts here” button on foxnook.app. Alternatively, informally by email to hello@foxnook.app or by post to the address in Section 1.1.
- iOS: via the subscription management settings of your Apple ID. Cancellation through foxnook is technically not possible for App Store subscriptions.
6.5 The right of either party to terminate for good cause remains unaffected. Good cause exists for us in particular in the event of a serious or repeated breach of Section 9.
6.6 The free user account may be ended at any time by deleting the account (Section 8).
7. What happens when your subscription ends
7.1 When your subscription ends, no data is deleted. Your content, books, lists and reading history stored in foxnook remain fully intact.
7.2 After the subscription ends, only access to the paid functions is restricted. Your user account remains in place. You can continue to retrieve your data via the export function.
7.3 If you take out a subscription again at a later date, the full scope of the Service is unlocked again, unchanged and with your existing data.
7.4 Your data is permanently deleted only if you delete your user account in accordance with Section 8.
8. Deleting your user account
8.1 You can delete your user account yourself at any time in the account settings of the Service.
8.2 Deleting your user account also terminates any existing subscription with immediate effect. There is no entitlement to a pro-rata refund of the fee already paid for the current billing period. Statutory rights, in particular arising from a withdrawal under Section 12 or from liability for defects under Section 14, remain unaffected.
8.3 Deleting your user account does not constitute a withdrawal statement. If you wish to withdraw within the withdrawal period, please additionally inform us expressly (Section 12).
8.4 When you delete your user account, your stored content and personal data are permanently and irrecoverably deleted, unless statutory retention obligations require otherwise. Restoration is not possible.
8.5 We strongly recommend that you export your data before deleting your account.
8.6 If you purchased your subscription through the Apple App Store, deleting your foxnook account does not automatically cancel the subscription with Apple. In that case, please also cancel via your Apple ID to avoid further charges.
9. Acceptable use
9.1 You may use foxnook only within the scope of applicable law and these Terms.
9.2 The following is prohibited in particular:
- sharing your login credentials with third parties, or use of one account by several people
- automated extraction of content (scraping, crawling) outside the interfaces we provide
- reverse engineering, decompilation or disassembly, unless mandatorily permitted by law
- any action liable to impair the availability or integrity of the Service
- uploading unlawful content or infringing the rights of third parties
9.3 In the event of a breach, we are entitled to respond proportionately depending on its severity: by warning, temporary suspension of individual functions, suspension of the account, or termination for good cause. We will generally give you an opportunity to comment before suspending your account, unless this is impossible or unreasonable due to a significant risk or legal requirements.
10. Your content
10.1 All rights to the content you upload to foxnook remain entirely with you.
10.2 You grant us a non-exclusive right, unlimited in territory and limited to the term of the contract, to store, technically reproduce, process and display this content to you, insofar as this is necessary to provide the Service, including backups. We do not use your content beyond this, in particular not for advertising purposes or for training AI models.
10.3 You warrant that you hold the necessary rights to the content you upload.
11. Availability
11.1 We strive for the highest possible availability of the Service, but do not owe any specific availability rate.
11.2 Where possible, we carry out maintenance during off-peak hours and give advance notice of planned interruptions exceeding one hour.
11.3 Restrictions outside our responsibility, in particular caused by outages at third parties (network operators, data centres, payment service providers, app store operators) or by force majeure, do not give rise to any claims.
12. Right of withdrawal
For subscriptions purchased via foxnook.app, you have a statutory right of withdrawal. Details are set out in our Right of Withdrawal notice, which also contains the model withdrawal form. For purchases made through the Apple App Store, withdrawal and refunds are governed by Apple’s terms.
13. Data protection
Information on the processing of personal data can be found in our Privacy Policy.
14. Liability for defects
14.1 The statutory provisions apply, in particular Sections 327 et seq. BGB for consumer contracts on digital products.
14.2 If the Service is defective, you may demand subsequent performance in accordance with the statutory provisions and, subject to the statutory requirements, terminate the contract or reduce the fee.
15. Liability
15.1 We are liable without limitation
- for intent and gross negligence,
- for damage arising from injury to life, limb or health,
- within the scope of an expressly assumed guarantee,
- and under the German Product Liability Act.
15.2 In the event of a slightly negligent breach of a material contractual obligation (cardinal obligation) – that is, an obligation whose fulfilment makes proper performance of the contract possible in the first place and on whose observance you may regularly rely – our liability is limited to the foreseeable damage typical for this type of contract.
15.3 Liability is otherwise excluded.
15.4 Under the provisions above, we are liable for loss of data only to the extent that the damage would also have occurred had you carried out proper and regular data backups.
15.5 The above limitations also apply for the benefit of our legal representatives and vicarious agents.
16. Changes to these Terms
16.1 We reserve the right to amend these Terms where this becomes necessary due to a change in the law, supreme court case law, technical developments or a change in the range of services offered, and where this does not unreasonably disadvantage you.
16.2 We will notify you of any intended changes in text form at least six weeks before they are due to take effect. The changes take effect only if you actively consent to them. You can give your consent in the app or by email.
16.3 If you do not consent, you may terminate the contract with effect from the date the change is due to take effect. We will draw your attention to this option separately in the notification of changes.
17. Final provisions
17.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are habitually resident in another country, the mandatory consumer protection provisions of that country remain unaffected.
17.2 Consumer dispute resolution. The European Commission provides a platform for online dispute resolution. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
17.3 Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. The statutory provisions apply in place of the invalid provision.